Patients need to go into appointments prepared as if it is a business meeting. But there is no training for patients so they can be up to speed when a critical condition occurs.

A Patient Advocate is experienced at developing questions before the Doctor’s appointment to ensure the patient is prepared and gains the best understanding of their condition and treatment plan. After the appointment your Patient Advocate will review the doctor’s assessment and treatment plan with you.

Additionally, your Advocate is there to help you navigate the complexities of the health system when critical care needs happen. Our Advocates make it much easier for patients to get their specific questions answered after tests, procedures, hospitalizations and, especially, as patients are transitioning home for self-care recovery.

Our healthcare system only provides for healthcare clinicians to provide a brief conversation with some instructions, hoping that it is adequate patient education. It takes literally years for clinicians to learn their specialty and our current system expects patients to understand in minutes.

Not to mention there is no course or degree in being a patient! Think of how much time caregivers have devoted to their expertise in medicine. We desperately need health care experience literacy to know how to be proactive members in our health care system. Solving this is the difference a Patient Advocate makes! Below you’ll find a partial list of the support Health1Pro Patient Advocates provide.

Partial List of Patient Advocate points of advocacy, what does an Advocate do?

• Background Research: Diagnosis and Treatment Options.
• Medical/Navigational Assistance.
• Hospital Bedside, or Travel/Accompaniment to Appointments to help patient understand information relayed by the medical provider.
• Facilitate the resolution of conflicts, confusion, or general lack of information.
• Act as a sounding board to formulate good decisions.
• Organize all financial and clinical records by critical health event assignment.
• Facilitate the updating of the Patient-Clients Health1Pro Personal Healthcare Records.
• Ensure that medical providers are sharing information to and from the entire team.
• Act as a contractor to facilitate a specific patient or family need.
• Pain Management.
• Prevention: Prescription Drug Review, Health/Wellness Coaching.
• Mental Health and Substance Abuse Assistance.
• Provide training to patients and family members on practices that most effectively manage and resource patient care.
• Coordinate multiple providers and their records for those patients with chronic conditions.
• Remind patients of the option to seek second opinions.
• Medical Tourism Coordination.
• Defer to the patient for all final decisions.
• Assist patients to be their own advocate by providing resource and know-how support.
• Encourage family members to act as an advocate and/or provide patient care.